Privacy Policy

DeViz, Inc. (“DeViz,” “we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and share information when you use the DeViz platform and related services (“Service”).

By using the Service, you consent to the data practices described in this policy. If you do not agree, please do not use the Service.

We collect information in the following categories:

We use the information we collect to:

• Provide, operate, and improve the Service
• Process your documents and generate visual outputs
• Authenticate your identity and manage your account
• Process payments and send billing communications
• Send product updates, security alerts, and support messages
• Analyse aggregate usage patterns to improve our product (anonymised data only)
• Comply with legal obligations and enforce our Terms of Service

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Service providers: Trusted vendors (e.g., Stripe for payments, AWS for hosting) under strict data-processing agreements
• Legal requirements: When required by law, court order, or to protect the rights and safety of DeViz and its users
• Business transfers: In connection with a merger, acquisition, or sale of assets — you will be notified before any such transfer
• With your consent: When you explicitly authorise us to share information with a third party

We retain your personal data for as long as your account is active or as needed to provide the Service. Specific retention windows:

You may request deletion of your account and associated data at any time from your account settings or by contacting us.

We implement industry-standard technical and organisational measures to protect your data, including:

• TLS 1.3 encryption for all data in transit
• AES-256 encryption for data at rest
• Regular third-party security audits and penetration testing
• SOC 2 Type II compliance
• Role-based access controls for internal staff
• Automated threat detection and incident response procedures

No method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we work diligently to protect your information.

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, contact us at privacy@deviz.io. We will respond within 30 days.

We use cookies and similar tracking technologies to operate and improve the Service. Types of cookies we use:

• Essential cookies: Required for authentication and core service functionality. Cannot be disabled.
• Analytics cookies: Help us understand how users interact with the Service (anonymised). Can be opted out via settings.
• Preference cookies: Remember your settings and customisations. Optional.

You can manage cookie preferences in your account settings or via your browser settings.

DeViz is based in the United States. If you access the Service from outside the US, your data may be transferred to and processed in the US and other countries where our service providers operate.

For users in the European Economic Area (EEA) or United Kingdom, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission to lawfully transfer personal data outside the EEA.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out: